Monday, May 28, 2012

WATERSTONES ~ THE TURKEY THAT VOTED FOR CHRISTMAS


WATERSTONES ~ THE TURKEY THAT VOTED FOR CHRISTMAS

A blog blast form MIXED METAPHOR MAN
By day mild-mannered and middle-aged, befuddled and bespectacled – by night a bludgeoning blogger.

James Daunt, the new MD of Waterstones, is given to Quixotic behaviour, one day tilting at the online sales of Amazon, only to cosy-up the next. The latest announcement that the big 'W' will sell Amazon Kindle ereaders from their bricks and mortar stores smacks of turkeys voting for Christmas. Booksellers face a triple whammy as shoppers desert the high street for supermarkets and the internet, and buyers enthusiastically adopt electronic books.

The Waterstones response to the threat of the digital age shows a lack of understanding by the leadership, both of the nature of the threat and the character of the threatener. Previous techno changes to the book were complimentary, publishers and booksellers sold the author's work on paper, on cassette or on disc. The ebook intentionally cuts out the middleman – the format is not complimentary but competitive. And Amazon has no intention of investing in the long-term vitality and sustainability of the publishing industry . On the contrary it wants to replace it. Amazon sees itself as one of the Big Three that will dominate publishing in the future; Amazon, Apple and Google.

Daunt's model envisages the public seeking out his stores as environments in which to download titles onto their kindles. That might be how selling physical books used to be done but for ebooks it's the exact opposite – you don't make all that effort to go somewhere (at a time that suits the store) when you can 'do it' in bed, in the bath, wherever and whenever you like.

Amazon gets massive exposure and promotion to the Kindle's key market and Watestones gets nothing. Worse than nothing, they get a Trojan horse in every store. Daunt is running around like a headless chicken, not knowing what direction to go in - and not knowing it's already too late. Christmas is coming.

MMM on the WWW

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